41Hz Audio - Orders, payment

First time visitor; how do I shop here?

First, you need a shop account. There are several ways to create a new account. Essentially, they all work the same. ...

PayPal and 41Hz

Our default payment system is PayPal. Our cart checkout directs to PayPal by default.

PayPal is the largest internet

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I am outside the EU, do I pay tax?

We will not charge tax if you have selected US$ as your shopping currency. This is only true if your address is outside ...

How do I select VAT free shopping?

The option for shopping VAT free is a in your account settings.

Open Your Account
Select then Edit Profile button
Select

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I am in the EU, can I buy VAT free?

Private persons living inside the EU are charged sales tax (VAT). This applies to sales to all addresses inside the EU. ...

Is VAT added to the price?

VAT is a sales tax for residents within the EU (European Union). Buyers outside the EU do not pay VAT.

Buyers with

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Do you ship to my country?

We ship world-wide, to all countries that the payment processors accept.
There are a couple of countries that we can

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Can I pay with a bank transferral?

Yes, but it will take a few days extra to clear

Make sure you cover all bank fees, also for our side
In the EU,

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Does it matter which currency I select?

YES it is important because it determines both the payment currency and your tax settings.

Buyers with

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Do you take credit cards?

Yes, you can use a credit card if the payment services (PayPal etc) that we use accept them.
We never process credit

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What fees are added at checkout?

The PayPal processing fees are included in the price.

We add the shipping cost at checkout. The shipping cost ...

Why do you not ask for a shipping address?

We made an effort to make the checkout process as simple as possible.

Most buyers use PayPal. PayPal will send

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Kits out of stock?

Sometimes kits are out of stock.
Demand is not always predictable and our resources are limited. Usually we catch up within ...

Can you change my shipping address?

You should change the address at the payment processor, credit card company and similar well in time before ordering. ...

Orders, payment

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